Refund policy

At Pranasstore customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

>Returns

Returns are accepted within 5 days of delivery.

Items must be unused, unwashed, and in their original condition with all tags attached.

Products showing signs of wear, washing, damage, or alteration will not be eligible for return.

Unboxing videos and photos are mandatory to return the item,if the item is incorrect or damaged without the unboxing video the item will not be returned or refunded in any case.

>Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved, the refund will be processed to your original payment method within 3–5 business days.

Shipping charges are non-refundable.

>Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with clear photos and your order number.

>Return Shipping

Customers are responsible for return shipping costs unless the product received is damaged or incorrect.

We recommend using a trackable shipping service.

For any return, refund, or exchange-related queries, contact us at:

📧 Gmail: pranasstore08@gmail.com

📱 Phone/WhatsApp: 8619890259

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Refund policy

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